This week’s tip: Learn from Dale Carnegie
Dale Carnegie was a popular American writer and lecturer in the 1930’s and developed courses in self-improvement and interpersonal skills. Carnegie developed principles to use when working with people that have been borrowed by most every leadership development program and self-improvement author since.
Take a look at his principles, below. Is there one you might try?
Carnegie’s Principles
The only way to get the best of an argument is to avoid it.
Show respect for the other person’s opinions.
Never say “You’re wrong.”
If you are wrong, admit it quickly and empathically.
Begin in a friendly way.
Get the other person saying “yes, yes” immediately.
Let the other person do a great deal of the talking.
Let the other person feel that the idea is his or hers.
Try honestly to see things from the other person’s point of view.
Be sympathetic with the other person’s ideas or desires.
Appeal to the nobler motives.
Dramatize your ideas.
Throw down a challenge
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