SamTastic Weekly Tip: 3/9/26 - De-escalation and the SAM Communications Protocol

This week’s tip: De-escalation and the SAM Communications Protocol

De-escalation techniques are used by counselors, mediators, and law enforcement to resolve conflict.  Most SAMs, principals and school staff serving as First Responders use the SAM Communications Protocol: active listening, validation and offering what they can do, rather than what they can’t.

The chart, below, from CISA, US Cybersecurity & Infrastructure Security Agency, fits nicely with the SAM Communications Protocol.

You can access more information detailing the SAM Communications Protocol at this link:  https://bit.ly/4aVYqaA

It is budget time in most schools and districts.  Be sure to include your SAM services for the 2026-27 school year.  You can request an early invoice now by using this link: https://bit.ly/40GtA33  

Consider budgeting for the 20^th Annual National SAM Conference, too.  The conference provides an opportunity to learn from SAM teams across the US and an amazing array of national and international speakers, authors and thought leaders in leadership, education, and psychology.

20^th Annual National SAM Conference announcement video: https://www.wevideo.com/view/4003300281 

What does a SAM conference look like?  https://bit.ly/4cxGEw7